Effective 2 February 2026
Who we are
Our websites are: https://glowwithinmethod.com and https://nadinehill.co.uk
Cookies
Cookies are small text files that can store information. There are two types of cookies: session cookies and persistent cookies. Session cookies expire when you close your browser, and persistent cookies stay on your computer until you delete them. We may use both session and persistent cookies to customise your web experience, analyse web traffic, and to improve our range of products and services.
All cookies used by our website(s) are used in accordance with the current UK and EU Cookie Law and before a cookie is placed on your computer, you will be presented with a message requesting a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of our website(s) may not function fully or as intended.
To disable the Google Analytics cookie and other third party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete cookies at any time however, you may lose any information that enables you to access our website(s) more quickly and efficiently including, but not limited to, personalisation settings.
Cookie Settings: Security
Data security is of great importance so to protect your data, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected via this website.
If you create an account with password access, you are responsible for keeping your password confidential. It is recommended your password use both upper-case and lower-case letters, inclusion of one or more numerical digits, and inclusion of special characters following general password strength recommendations across the internet.
It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
We do our best to protect your personal data. However, transmission of information over the internet is done at your own risk. We cannot ensure the security of your data transmitted to our website(s).
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
our use of data
Glow Within / Nadine Hill may use your personal information to:
- Provide products and services
- Send requested product or service information
- Send marketing communications through subscribed channels about news, products, offers and events
- Send you emails, chats, or push notifications to otherwise respond to questions, concerns and customer support inquiries
- Enable us to process orders for products and services from Nadine Hill’s websites
- Send email confirmations, receipts and other transactional emails related to orders from Nadine Hill’s websites
- Provide you with continuing access to your customer account on the Glow Within website, including your order history and access to digital products, event passes and subscription services
- Administer membership records
- Contact you (where necessary) in relation to orders
- Maintain our own accounts and records
- Create demographic automatic decision-making profiles for our subscribers, members, and visitors to target our email alerts, website marketing, push notifications, banners, special offers
- Personalise your experience using automated decision-making for products, services, personalised content, recommendations, and features
- Improve the services we offer you, or the functionality of our site(s) and ensure technical functionality
- Process your payment or prevent or detect fraud
- You may opt out of the use of your personal information for marketing purposes, at any time by emailing energy@nadinehill.com as per this Privacy Policy.
Research and Development
We may use Personal Information to create non-identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing products and Services or develop new products and Services. From time to time we may perform research (online and offline) via surveys. We may engage third party service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve Individuals by learning more about their needs and the quality of the products and services we provide. The survey responses may be utilised to determine the effectiveness of our Services, various types of communications, advertising campaigns, and/or promotional activities. If an Individual participates in a survey, the information given will be used along with that of other study participants. We may share anonymous Individual and aggregate data for research and analysis purposes.
Payment Data
Financial information submitted by the user is to pay for products and services from this website. We do not store credit card details nor do we share customer details with any 3rd parties in a manner that personally identifies the customer. Payments on this website are processed by Stripe. You can read their Privacy Policy at this link: https://stripe.com/gb/privacy
How long we retain your data
We keep your personal data for no longer than reasonably necessary.
Glow Within will retain purchase accounting records, tax and VAT records for a minimum of 6 years as required by law. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our data retention for physical product orders will not extend beyond 10 years, at which time your purchase data will be marked for permanent deletion and will no longer be accessible.
If you purchase a digital product, you will be asked to create a username and password to log into your customer account portal in order to access the product(s) purchased. Digital product purchases grant lifetime ownership and data will be retained in order to carry out our lifetime guarantee. Lifetime is deemed to be the life of that product. If your digital product is not accessed within a 6-year period at any point in time, your account will be deemed inactive. All inactive data will not be retained beyond 10 years at which time the data will be marked for permanent deletion.
When you register to receive emails from Glow Within or Yoga by Nadine Hill your personal data is stored so that we can continue to send you relevant emails. You may unsubscribe from these emails at any time by using the link at the bottom of each email.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.